I don’t have a debit card
If you can’t use this service because you don’t have a debit card, find out how to set up a bank account that will give you one.
I can’t access this service
If you can’t use this service because you can’t use a computer, a smart phone or the internet, you can apply for an exemption which may allow you to send money through the post. An exemption is only granted in exceptional circumstances.