Help I don’t have a debit card / can’t access this service

I don’t have a debit card

If you can’t use this service because you don’t have a debit card, find out how to set up a bank account that will give you one.

I can’t access this service

If you can’t use this service because you can’t use a computer, a smart phone or the internet, you can apply for an exemption which may allow you to send money through the post. An exemption is only granted in exceptional circumstances.